How To Receive An SMS Text Alert When A Form Is Submitted On Your Website

By Mark Brinker 
Updated: February 6, 2024

By Mark Brinker  /  Updated: February 6, 2024

How To Receive An SMS Text Alert When A Form Is Submitted On Your Website

Would you like to receive an immediate text notification every time someone submits a form on your website?

If so, here's how to set that up for free in 30 minutes or less.

And the best part ... no coding necessary!

Here are the steps ...

Step 1: Create A Free Zapier Account

Zapier is a service that connects applications and automates tasks with no coding required.

Go to zapier.com (Zapier rhymes with happier) and create a free account:

Step 1: Create A Free Zapier Account

Step 2: Create A Zap

A Zap is an automated workflow that connects 2 or more applications together.

Each Zap consists of a trigger plus 1 or more actions.

The two applications we'll be using in our Zap are Gravity Forms and SMS by Zapier.

  • Gravity Forms is a premium WordPress plugin that we've used for the past 10 years to build custom forms on our website as well as our clients' sites.
  • SMS by Zapier is a free service from Zapier that allows you to send automated text messages.

If your website uses a Gravity Forms alternative like Formidable Forms or Jot Form, this process still works. Just substitute your form builder for Gravity Forms.

If your website uses a Gravity Forms alternative like Formidable Forms or Jot Form, this process still works. Just substitute your form builder for Gravity Forms. 

To begin, use this quickstart Zap recipe which takes you to this page:

Quickstart Zap recipe.

Click the big orange button labeled, "Connect Gravity Forms + SMS by Zapier".

You'll then see this page:

Connect Gravity Forms + SMS by Zapier

Click the blue "Get started" button and proceed to Step 3.

Step 3: Connect Gravity Forms

Continuing from the previous step, you should be at this page:

Connect Gravity Forms

Click the blue "Connect" button and you'll see this popup box:

Allow Zapier to access Gravity Forms

Here's what you enter into this popup box:

  • Site URL. Enter your website URL. Make sure to include "https://".
  • Consumer Key and Consumer Secret. For these 2 fields, log in to your WordPress dashboard and navigate to Forms / Settings / REST API and click "Enable access to the API", then click the "Add Key" button as shown below:
Gravity Forms REST API

You'll then see this popup box:

Gravity Forms REST API: Read/Write Permissions

Make sure to select "Read/Write" in the Permissions field in this popup box. Then click the "Add" button and you'll see this popup box:

Gravity Forms REST API: Consumer Key + Consumer Secret

Copy & paste the Consumer Key and Consumer Secret into the popup box above titled "Allow Zapier to access your Gravity Forms Account?", then click the orange "Yes, Continue" button.

You'll then see the little green checkmark confirming you've connected your Gravity Forms account as shown below:

Little green checkmark confirming you've connected your Gravity Forms account.

Click the blue "Next" button and you'll now see following screen asking you which specific Gravity Form you want to use in this Zap:

Select which specific Gravity Form you want to use.

Choose your form, then click the blue "Next" button. You'll then be asked "Use Admin Field Labels?" as shown below:

Use Admin Field Labels?

Select "False", then click the blue "Next" button. 

You'll then be asked to "Enter a Gravity Forms Unique Name" as shown below. Just enter any name you want since it'll only be seen by you: 

Enter a Gravity Forms Unique Name

Click the blue "Next" button and you're done! You've successfully connected Gravity Forms to your Zapier account.

Step 4: Connect SMS By Zapier

Continuing on from the previous step, you'll now see this page:

Connect SMS By Zapier

Click the blue "Connect" button, then you'll then see this popup:

Allow Zapier to access your SMS by Zapier account?

Enter your cell phone number and go thru the confirmation process. Note: Make sure to select "SMS" in the dropdown field "Confirm via SMS or Call?" as shown below:

Allow Zapier to access your SMS by Zapier account? Confirm via SMS.

Once your cell phone number is confirmed you'll see the little green checkmark confirming you've connected SMS by Zapier as shown below:

The little green checkmark confirming you've connected SMS by Zapier.

Click the blue "Next" button, then Zapier asks you which of their phone numbers you want to receive your text alerts from. Just select "Random" as shown below:

Select random phone number from SMS by Zapier.

Click the blue "Next" button, then Zapier asks you to "Map fields from Gravity Forms into SMS by Zapier" as shown below:

Map fields from Gravity Forms into SMS by Zapier

This is where you customize your text alert message. 

If you want just a fixed (i.e. static) alert message, type that into the Message field.

If you want to include custom data from the form that was just submitted on your website, click in the Message field to reveal the "Elements" dropdown box and select the data you want passed from your web form to your text alert message, as shown below:

Map fields from Gravity Forms into SMS by Zapier: Custom Message

Click the blue "Next" button and you're done! You've now connected SMS by Zapier. 

Step 5: Test Your Zap, Then Turn It On

Now it's time to test your Zap and confirm it's working.

Continuing on from the previous step, you should be seeing the following:

Test your zap!

Click the blue "Send test" button, then you'll see the following:

Test message sent.

If everything is working, you'll get a text alert!

One final step, you need to turn on your Zap as shown below:

Turn on Zap!

That's it. You're good to go!

Bottom Line

Just like a magic trick, setting up this text alert system is easy ... once you know the secret.

It's important to strike while the iron's hot. Study after study shows that sales drop off dramatically the longer you take responding to a lead.

Text alerts enables you to respond to hot prospects within minutes instead of hours.

And this one simple thing could be the difference between winning or losing your next sale.

About the Author

Mark Brinker is president of Mark Brinker & Associates — a business website design and development firm in Sterling Heights, MI. He's the author of "The Modern Website Makeover", which you can download free here. You're also invited to Mark's NEW (and FREE!) "Boost Your Brand" video challenge and you can sign up here.

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